Careers at New England Eye Center


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Ophthalmic Technician I
Job ID 10115925Date posted 08/31/2016
Req Number:10115925

Department:: Ophthalmology
Schedule: Full-Time Regular
Shift: Day Rotation
Grade: 9
Hours: 8:30-5:00
Job Details:
High school diploma or equivalent is required
Certification Preferred
Bilingual Speakers are encouraged to apply.
Customer service skills are required
Recent experience in the specialty area is required
Under general supervision follows established professional standards and procedures, helps facilitate patient flow and performs a variety of screening and technical diagnostic tests including manual lensometry and manual keratometry. Assists with patient contact lens removal/ insertion and instilling eye drops as directed by physician.
Requirements:
Knowledge of eye terminology, anatomy, and physiology.
Strong interpersonal skills necessary to work effectively with patients and understand their needs, and be responsive to elderly and sensory handicapped.
Ability to work closely and effectively with physicians and other clinic staff.
Very good communication skills required effectively explaining the exam process to patients and attempting to allay their concerns and apprehensions.
High school diploma and completion of ophthalmic, optometric, or medical assistant training program and/or AAO Home Study Course.
Two years in an ophthalmic practice and/or certified through JCAHPO (Joint Commission of Allied Health Personnel in Ophthalmology) at the assistant level. One year as an Ophthalmic Assistant.

Ophthalmic Technician II
Job ID 100814Date posted 02/10/2016
Req Number:100814

Department:: Ophthalmology
Schedule: Full-Time Regular
Shift: Day Rotation
Grade: 8.0
Hours: 8-4:30
Job Details:
High school diploma or equivalent is required
Certification Required
1-2 years experience is required
Under general supervision of the Chief Ophthalmic technician and following established professional standards and procedures, the Ophthalmic Technician II helps facilitate patient flow and performs a variety of screening and technical diagnostic tests, including manual lensometry and manual keratometry.
RESPONSIBILITIES:
Facilitates patient flow.
Performs a variety of screening and technical diagnostic tests, including manual lensometry and manual keratometry.
Assists with patient contact lens removal and insertion and instilling eye drops as directed by physician.
REQUIREMENTS:
High school diploma and completion of ophthalmic, optometric, or medical assistant training program and/or AAO Home Study Course.
Two years experience working in an ophthalmic practice and/or certified through JCAHPO (Joint Commission of Allied Health Personnel in Ophthalmology) at the assistant level.
One year of experience as an Ophthalmic Assistant.
Knowledge of eye terminology, anatomy, and physiology.
Very good interpersonal skills necessary to work effectively with patients and understand their needs, and be responsive to the elderly and sensory handicapped.
Ability to work closely and effectively with physicians and other clinic staff.
Very good communication skills required to effectively explain the exam process to patients and attempt to allay their concerns and apprehensions.
Must demonstrate the knowledge and skills necessary to assess the needs of patients of different age populations in order to provide care appropriately.



Practice Coordinator
Job ID 10116003Date posted 09/15/2016
Req Number:10116003

Department:: Ophthalmology
Schedule: Full-Time Regular
Shift: Day shift
Grade: 7
Hours: 8:30-5:00
Job Details:
High school diploma or equivalent is required
1-2 years experience is required
Bilingual Speakers are encouraged to apply.
Customer service skills are required
Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification
Prepares medical records and documentation for patient visits, including loading of information into the EMR system
Takes an active role in monitoring patient flow and communicating delays to patients and providers
Assists with billing charge entry and reconciliation
Provides general clerical support to Department: physicians, and performs general office work including faxing, filing, mailing, correspondence, copying, ordering supplies, calendar management and mail distribution;
Proficient with Microsoft Office suite including Word, Excel, Outlook
Participates in performance improvement projects; performs other similar and related duties as required

Requirements:
Prior experience working in a clinic or hospital environment preferred.
Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications. Ability to learn and use Tufts network programs
Excellent interpersonal, organizational and communications skills, both oral and written. Bilingual skills preferred
Some knowledge of third party billing preferred.
Ability to maintain confidential medical information.
High School diploma required, with specialized training in business office skills preferred.
1-2 years medical office experience or customer service experience required.


Surgical Booking Coordinator
Job ID 10116010Date posted 09/17/2016
Req Number:10116010

Department:: Ophthalmology
Schedule: Full-Time Regular
Shift: Day shift
Grade: 08
Hours: Monday-Friday 8:30-5:00
Job Details:
Associate's degree is preferred
Bilingual Speakers are encouraged to apply.
Customer service skills are required
Experience is required
Recent experience in the specialty area is required
This position monitors and coordinates all surgical scheduling functions for the Department:, including answering patient inquiries, initial patient interviews, scheduling and facilitating surgical dates with patients and families or other support systems as noted, assuring surgeon preferences regarding surgical sites, assistants, processes and any additional materials necessary to properly support specific resources. The surgical coordinator provides complete pre-op surgical packets to the proper surgical location, assuring that surgeries may proceed as scheduled and assists the surgical biller with accurate and timely coding and billing information. Establishes systems to monitor and track Department: surgical functions and acts as a liaison between the Department: and, other TuftsMedicalCenter Department:s and external organizations.
Responsibilities:
Coordinates scheduling of the surgical sites and appointments for all physicians associated with a specific location in the Department: to achieve maximum utilization while adhering to Medical Center standards and regulations.
Conducts patient interviews to accurately document a patient's status pre-operatively.
Make necessary arrangements to qualify patients for surgery.Coordinates all pre-op tests
and surgical procedures.Inform patients of necessary pre-operative guidelines.Forwards information packets to patients.Responds to any last minute questions the patients may have prior to surgery.
Gathers all information obtained during the patient's pre-op stages.Ensures that the patient may proceed with the scheduled procedure by communicating directly with the patient's primary care physician in order to obtain pre-operative clearance.
Generates all information obtained during the patient's pre-op stages and submits a completed pre-operative surgical package to the surgical facility as directed by that facility, thus insuring that the patient file is complete and patient is cleared for surgery.
Following Federal CPT coding policies, records codes for surgical procedures and provides reports of all charges listed by the physician post-operatively to the billing coordinator. In the event of missing codes, the surgical coordinator communicates directly with the surgeon in order to obtain proper codes within 24 hours after the surgery.Works with the billing coordinator to forward batched reports to TMCPO.
Retrieves operative notes within 24 hours of a surgical procedure and ensures that surgical documentation is filed properly in patient charts and with the billing coordinator.
Keeps a surgical log detailing patient data, surgery time and place, other incidental relative information, billing information including amount billed and reimbursement date and amount for each surgical patient.
Maintains communication with the manager. Reports any problems or difficulties to the site manager immediately.
Contributes to the creation and updatingof policies and guidelines for the Department: related to the process by which patients are screened and booked for surgery.
Works with billing to insure appropriate billing and reimbursement for each case.
Responsible for surgical referral and authorization verification prior to/and following appointments and surgeries for.
Establishes and updates appropriate patient information packets for distribution to patients and medical staff in accordance with surgical scheduling duties.Responsible for maintaining supplies as necessary and coordinating distribution to patients.
Represents in the Department: relationships with other Department:s of Tufts Medical Center.
Works with the billing coordinator for resolution of surgical billing patient inquiries and complaints.
Will perform project work and other duties as assigned.
Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment
Performs other similar job related duties as required or directed.
Requirements:

Excellent organizational skills and ability to keep accurate records.
Strong in interpersonal and communications skills to interact effectively with physicians, families, visitors, and various levels of personnel within the Department:, and the Medical Center, various surgical facilities, and insurance agencies.
Medical terminology and the knowledge of Federal CPT coding policies strongly preferred.
Excellent working knowledge of computer systems.
Initiative and durability to work under stress due to deadlines, volume of work, and range of activities.
Level of knowledge generally obtained through the completion of an Associates Degree.Knowledge of healthcare management helpful.
At least two years experience in a health care setting.Previoussurgical scheduling experience preferred.Communication and interaction with professional and medical staff preferred.
An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.


 

 

Instructions:

For all technical or office positions, click on the "Apply Now" link to apply for positions through Tufts Medical Center.

Physicians should submit CVs and letters to department heads and/or to coordinators for residency/fellowship opportunities listed elsewhere on the site -- link and link here CPK.