Reviews

Brought my Mom in for some diagnostics. Our tech, Sandra A., was phenomenal. She was extremely patient with my limited mobility mother and spent as much time as my Mom needed to feel comfortable and informed regarding treatment. Sandras professionalism offset the fact that Tufts didnt have any wheelchairs available for handicapped patients. If it were not for our incredible tech, this review would have only warranted 2 stars.

1 year ago, a fraudulent spa injected a substance under my eyes and I had an allergic reaction because the substance was not meant to be injected and they created horrible bags. I looked at several specialists and they recommended Dr. Kapadia, known as the best in Massachusetts. 1 year ago Dr. Kapadia said he couldn't do anything until 6 months had passed, I was frustrated because I felt very ugly, but I trusted him. And it was the best thing I ever did in my life. I went back almost a year later and we scheduled the surgery. From the first consultation he was extremely honest with me about my expectations and realities. I had complete security and professionalism throughout the process, before, during and after. I would also really like to talk about the team (they are extremely professional, kind, affectionate), many of them I don't remember the names of but some that I remember I make a point of mentioning. Donna: the person who gave me all the necessary documentation for the surgery, such as payment, medical examination, medications, instructions, etc. Super attentive and dedicated, super available for all my questions. Jessica: She was responsible for my notes, she even called me every day after the surgery to see if I was feeling well and if I needed anything, reminding me of details necessary for healing, if I was doing the compresses, everything is very detailed. Brbara: I have never met such a genuine and loving human being in a professional environment as this woman, she was the first person who took care of me when I woke up after surgery. Brbara has a gift for care. This woman is blessed and contributed 100% in a unique way to make my day full of joy. My experience was not just a simple surgery, but surgery with the best surgeon in Massachusetts and the best team in Massachusetts, details make the difference. You make a difference in people's lives, thank you millions of times. Today was my 1-week appointment after surgery, I can already see a huge difference, my high self-esteem has returned. Dr. Kapadia has already cleared me to start my routine because my recovery is great. Thank you for everything

Dr. Wu is the best, I wouldnt change her with no other Doctors I been seeing her for many years, not just me but my all family and we love her, she really care about her patience

Dr. Peter ZhaoAn emergency issue with my eye had me going to NEEC for treatment. My surgery was done, not once but twice, largely in part to the severity of the problem.. When booking a F/u I was told 10wks out because my surgeon was no longer with NEEC, but saw patients 1x per month. Not happy.I was referred to Dr. Peter Zhao. This referral turned out to be the BEST part of my whole optical experience. Apprehensive at first about a new Doctor these worries disappeared upon meeting him. He is through, compassionate, listens to your concerns and answers all your questions. I did have to have a 3rd surgery and he took the time to review, even re review the procedure when I needed that. He was well aware that this was my 3rd surgery in 9 months so he made sure I was able to ask all the questions I needed to ask. I was at ease with him. His technical skill has proven to be outstanding. His pre op and post op visits help to calm nerves. Recovery was issue free. He welcomes communication with his patients at all junctures of the process.Dr. Zhao is one of the best eye surgeons in this area.

Love her very caring ! I trust her with my eyes 100% she has been caring for my eyes for the past 15 years ! Very professional!!